IT Infrastructure Manager

4 weeks ago


Harrogate, North Yorkshire, United Kingdom Interface Recruitment UK Full time

Job Summary:

We are seeking a highly skilled IT Lead Support Engineer to join our team at Interface Recruitment UK. As a key member of our ICT team, you will be responsible for the day-to-day management of all Microsoft ICT services, providing first-line support and escalating complex issues to the team.

Key Responsibilities:

  • Manage and maintain all Microsoft ICT services, including anti-virus, networking equipment, and server hardware systems.
  • Provide first-line support for IT queries and escalate complex issues to the team.
  • Work closely with the Exams and Cover Manager to implement and support online examination client/server software for individual examination boards.
  • Line manage an ICT apprentice, overseeing their day-to-day duties and assisting in their development.

Benefits:

  • 23-33 days holiday allowance, increasing with service, plus all bank holidays.
  • Local Government pension scheme.
  • Health Assured employee assistance programme.

Requirements:

  • Proven experience in IT support and management.
  • Strong knowledge of Microsoft ICT services.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.


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