IT Infrastructure Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled IT Lead Support Engineer to join our team at Interface Recruitment UK. As a key member of our ICT team, you will be responsible for the day-to-day management of all Microsoft ICT services, providing first-line support and escalating complex issues to the team.
Key Responsibilities:
- Manage and maintain all Microsoft ICT services, including anti-virus, networking equipment, and server hardware systems.
- Provide first-line support for IT queries and escalate complex issues to the team.
- Work closely with the Exams and Cover Manager to implement and support online examination client/server software for individual examination boards.
- Line manage an ICT apprentice, overseeing their day-to-day duties and assisting in their development.
Benefits:
- 23-33 days holiday allowance, increasing with service, plus all bank holidays.
- Local Government pension scheme.
- Health Assured employee assistance programme.
Requirements:
- Proven experience in IT support and management.
- Strong knowledge of Microsoft ICT services.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
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