Category Leadership Position

4 weeks ago


Harrogate, North Yorkshire, United Kingdom Redcentric Full time

About the Role:

The Vendor Manager is a key role at Redcentric, responsible for managing multiple third-party relationships across the Connectivity and Communications division.

The primary aim of this role is to improve supplier management effectiveness against the four pillars of risk management: performance management, cost management, commercial, and relationship management.

This is a busy and varied role, requiring excellent communication, coordinating, planning, and organisational skills.

  1. Manage and monitor third-party performance against key SLA's and KPI's, ensuring any contractual commitments are realised and that the appropriate remedies are implemented where necessary.
  2. Champion the management of the Supplier/s by ensuring the operational and business leads perform the required tasks and responsibilities on time.
  3. Support the definition and execution of strategies to drive performance, including quality, customer satisfaction, and cost, in partnership.
  4. Analytical capabilities, with the ability to optimise the use of data and MI.

Requirements:

  1. Prior experience in vendor management within the connectivity and communications space environment would be highly desirable, alternatively experience of working within the connectivity / communications industry.
  2. Experience of managing / negotiating contracts and commercial terms and running complete tender processes.

Working at Redcentric:

Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud, and Collaboration, designed and delivered by our own highly skilled teams from our privately owned, UK-based multi-million-pound infrastructure.

With the IT landscape in constant evolution, Redcentric is built around today's modern IT challenges offering application, collaboration, infrastructure, network, and IT security services. Learn more about what we do on our website.



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