Pharmacy Services Representative
3 weeks ago
We are seeking an experienced Pharmacy Technician to join our team at Intermountain Healthcare. In this role, you will process medication electronic prior authorization requests, troubleshoot coverage issues, and communicate ePA results to patients and stakeholders. This is a full-time remote position that requires living in Colorado or Montana. You will work normal clinic hours, Monday through Friday, with no holidays.
About the Role
Your primary responsibilities will include:
- Evaluating and processing electronic prior authorization medication requests from various stakeholders, researching and resolving prior authorization outcomes, and documenting them in the pharmacy system.
- Communicating selected prior authorization criteria, pharmacy benefit coverage, and formulary alternatives to physicians, physician's office staff, medical management staff, and/or pharmacists.
- Escalating requests to Pharmacists when they require extensive clinical review or denial.
- Researching, resolving, and documenting physician or client inquiries and grievances, and providing verbal or written results to clients, prescribers, providers, and/or management.
- Completing assigned ePA tasks each day and communicating issues and workflow problems to pharmacy leadership for quick resolution.
- Working as a member of the Pharmacy Call Center team and fostering a collaborative team-oriented work environment.
- Participating in improvement initiatives and implementing new processes and procedures, coordinating orientation and training for new associates, and ensuring compliance with applicable regulatory guidelines and departmental policies.
What We Offer
In addition to a competitive salary and comprehensive benefits package, we offer:
- Flexible work arrangements, including remote work options.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A commitment to excellence and quality patient care.
How to Apply
If you are passionate about delivering exceptional patient care and working collaboratively with a talented team, please submit your application today. We look forward to hearing from you
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