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Head of Facilities Manager

2 months ago

London, Greater London, United Kingdom TPP Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Head of Facilities Manager to join our team at TPP Recruitment. As a key member of our operations team, you will play a crucial role in ensuring that our facilities meet the highest standards of quality and efficiency.

Key Responsibilities
  • Facilities Management: Oversee all operational aspects of our facilities, including maintenance, repairs, and health and safety compliance.
  • Project Management: Work closely with our COO and project team to establish and consolidate our facilities management processes.
  • Front-of-House Services: Manage switchboard, visitor liaison, deliveries, collections, and post.
  • Procurement: Ensure value for money in the procurement of goods and services.
  • Health and Safety: Oversee health and safety matters for all sites, including third-party off-site provision.
  • Risk Assessment: Oversee the preparation and regular review of risk assessments.
  • Contract Management: Review, procure, and manage third-party contracts related to facilities.
  • Service Delivery: Oversee management and delivery of hard and soft services, such as heating, cooling, cleaning, and security.
  • Staff Management: Manage the recruitment, training, and deployment of First Aiders, Fire Wardens, and other staff.
Requirements
  • Extensive Facilities Management Experience: Proven experience in facilities management, ideally in an educational or film-making environment.
  • Customer Service: Ability to manage and resolve customer issues proactively, maintaining a positive and diplomatic approach.
  • Change Management: Experience in supporting significant change projects related to physical infrastructure and operational optimization.
  • Strategic Thinking: Forward-thinking and knowledgeable about current and future trends in facilities management.
  • Stakeholder Management: Ability to work effectively with a diverse range of stakeholders, including students, staff, visitors, and industry guests.
  • IT Proficiency: Strong IT skills, including familiarity with Microsoft 365 and related software.
Personal Attributes
  • Flexibility: Willingness to work flexibly and adapt to changing schedules.
  • Positive Attitude: A positive 'can-do' approach.