Expedition Cruise Sales Ambassador

1 month ago


London, Greater London, United Kingdom Hurtigruten Group Full time
Job Description:

At Hurtigruten Group, we're looking for a talented Expedition Cruise Sales Ambassador to join our team. This is an exciting opportunity to work in a fast-paced sales environment, where you'll have the chance to bring our incredible expedition cruise experiences to life and create unforgettable memories for our guests.

About the Role:
In this role, you'll be at the forefront of customer interactions, working closely with guests to understand their needs and preferences. You'll use your exceptional sales consulting techniques to convert leads into bookings, exceeding sales targets and delivering outstanding guest service. Your attention to detail and ability to multitask will ensure that all guest information is accurately documented in our CRM system, ensuring seamless operations and continuous improvement.

Key Responsibilities:
- Handle sales calls and overflow service calls with guests
- Enter, update, and document all guest information into the CRM and booking systems
- Work closely with guests to understand their needs and preferences
- Use exceptional sales consulting techniques to convert leads into bookings

Requirements:
- Proven experience in sales or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office applications and CRM software

Benefits:
- Uncapped earning potential with sales incentives up to 50% of base pay
- Hybrid working arrangement with 3 days office-based and flexible hours
- Opportunities for career growth and professional development

Earning Potential:
This role offers uncapped earning potential, with top performers earning up to 50% more than their base salary. The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience.

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