Quality Assurance and Compliance Director

4 weeks ago


Ilminster, Somerset, United Kingdom Jackson Hogg Ltd Full time

Quality and Compliance Manager

Jackson Hogg Ltd is seeking a highly skilled Quality and Compliance Manager to join their team. As a key member of the organisation, you will be responsible for leading and managing all aspects of quality and compliance, ensuring adherence to the highest standards.

Key Responsibilities:

  • Lead and manage all aspects of quality and compliance, ensuring adherence to the highest standards.
  • Oversee the maintenance and continuous improvement of ISO9001 and ISO14001 management systems, conducting regular audits to ensure compliance with the latest standards.
  • Proactively address and resolve quality-related issues on a day-to-day basis, ensuring swift and effective resolution.
  • Serve as the primary point of contact for correspondence with end customers and suppliers, both domestically and internationally, ensuring clear and professional communication.
  • Investigate and resolve customer queries and complaints, utilising root cause analysis and other methodologies to prevent recurrence.
  • Conduct regular audits of processes against the internal management system, providing comprehensive reports on findings and recommendations for improvement.

Requirements:

  • Experience with process management, CRM, and ERP systems.
  • Previous experience in a quality assurance and compliance role.

This is an excellent opportunity for a motivated and experienced professional to join a dynamic team and contribute to the success of Jackson Hogg Ltd.



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