Mandarin Oriental Hotel Group Representative
2 days ago
We are seeking an experienced Hotel Ambassador to join our team at Mandarin Oriental Hotel Group. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless communication, and providing expert advice to our guests.
Main Responsibilities:- Deliver Luggage and Messages:
- Ensure prompt delivery of luggage, messages, and packages to guest rooms within 7 minutes.
- Answer Department Telephone:
- Respond to department telephone calls within 4 rings, providing efficient and courteous service to guests.
- Provide Guest Services:
- Offer assistance with guest requests, including delivering items to guest rooms and maintaining cleanliness.
- Experience:
- A minimum of 1 year of experience in a related role, preferably in the hospitality industry.
- Skills:
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks efficiently.
- Education:
- A High School Diploma or equivalent required.
The estimated salary for this position is $42,000 $47,300 per annum, based on national averages in the hospitality industry.
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