Strategic Operations Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Aramark Full time

About the Role

We are seeking a highly skilled and experienced Strategic Operations Manager to join our team at Aramark UK. As a key member of our Education sector, you will be responsible for leading the operations of food service accounts, ensuring areas of responsibility meet objectives and client expectations.

Key Responsibilities

  • Develop and execute strategy to drive business growth and improve financial performance
  • Advocate for clients and ensure excellent customer service
  • Manage hospitality and events, including breakfast and lunch services for students and staff
  • Oversee the performance evaluation process for staff and ensure timely completion of annual reviews
  • Lead team management meetings and daily briefings
  • Identify and unlock opportunities for growth and develop strategic plans

Requirements

  • Hospitality/Catering background with multiple site experience
  • People management experience and good client communication skills
  • Computer skills and knowledge of finance systems
  • Full clean enhanced DBS required

What We Offer

  • Salary of £37,000 + bonus potential
  • 40 hours a week, Monday-Friday (7:30am-4pm)
  • MyStaff Shop discounts and free staff meal on shift
  • Parking on site at Sutton Coldfield & James Watts
  • Generous Annual Leave and EAP in-house mental health champion


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