Retirement Administration Specialist

1 week ago


Thurso, Highland, United Kingdom Equiniti Full time
About the Role

This Pension Administrator position involves providing administrative services to customers, ensuring that their pension needs are met efficiently and effectively.

Responsibilities
  1. Administer pension services, adhering to company policies and procedures.
  2. Review and validate casework to guarantee accuracy and quality.
  3. Respond to customer inquiries through various communication channels.
  4. Develop and maintain positive relationships with customers, colleagues, and stakeholders.
  5. Participate in training and development opportunities to enhance skills and knowledge.
Requirements
  • Excellent organisational and time management skills.
  • Ability to work accurately and efficiently under pressure.
  • Strong analytical and problem-solving skills.
  • Proficiency in computer software and hardware.
  • Excellent communication and interpersonal skills.
What We Offer
  • A rewarding salary of approximately £37,500 per annum, depending on experience.
  • A comprehensive Employee Assistance Programme, covering counselling, legal, and wellbeing support.
  • Life assurance cover at 4x salary, with the option to purchase additional coverage.
  • Flexible Benefits, allowing you to choose from a range of perks, including gadgets, travel insurance, and more.
  • 25 days' holiday, plus bank holidays, and two volunteer days to support your chosen charity.
  • Equiniti ICON award vouchers, acknowledging staff who demonstrate excellence in their roles.
Our Commitment to Equality

We strive to create an inclusive environment where all employees feel valued and supported. We welcome applications from individuals with diverse backgrounds and experiences.



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