Luxury Hotel Operations Lead
17 hours ago
Job Overview
We are seeking an experienced and skilled Operations Manager to join our team at a luxury country house hotel in Hertfordshire. As Operations Manager, you will be responsible for leading and managing the day-to-day activities of the hotel, ensuring that high standards of service are maintained at all times.
This 4-star hotel is set in acres of its own ground and has a reputation for delivering great service. Our senior management team is highly invested in staff well-being and maintaining a balance between service delivery and staff morale.
The ideal candidate will have experience working within the luxury hotel sector, strong knowledge of operations, and extensive F&B offerings. They will also possess a strong hands-on style, passion for the guest experience, excellent communication skills, and modern leadership style.
Key responsibilities include:
- Leading and managing the hotel's operations
- Developing and implementing business strategies
- Managing and developing teams
- Leading by example and influencing service delivery
- Maintaining a positive and productive work environment
In return for your skills and experience, this property offers a competitive salary up to £55,000, assistance with relocation, enhanced holiday, career development opportunities, autonomy to grow the operation, pension plan, free parking, and more.
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