Luxury Store Leadership Opportunity

5 days ago


Watford, Hertfordshire, United Kingdom Hotel Chocolat Group plc Full time

Hotel Chocolat Group plc is a leading premium chocolate brand in the UK, offering an exciting opportunity for an experienced retail professional to join our team as an Assistant Store Manager.

The ideal candidate will have a passion for delivering exceptional customer service and driving sales growth in a fast-paced environment. They will be responsible for supporting the Store Manager in providing leadership and guidance to the retail team, ensuring that high standards of customer service and product knowledge are consistently met.

We estimate the salary for this role to be around £25,000 - £30,000 per annum, depending on experience.

Key Responsibilities:

  • Support the Store Manager in leading the retail team and achieving sales targets
  • Drive store sales and profit plan through effective communication and coaching
  • Maximise commercial opportunities in-store through timely implementation of promotions and marketing initiatives

Requirements:

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer
  • Natural leadership qualities and ability to motivate and develop a high-performing team
  • A passion for chocolate and delivering exceptional customer service

What We Offer:

  • Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • Flexible working arrangements to balance work and home life


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