Store Director

3 weeks ago


Watford, Hertfordshire, United Kingdom Swarovski Full time
About the Role

As a Store Director at Swarovski, you will be responsible for delivering exceptional customer experiences and driving sales growth in our boutique store. This is an exciting opportunity to lead a high-performing team and make a significant impact on our business.

We are seeking an experienced Retail Experience Manager who can inspire and motivate our team to deliver outstanding results. If you have a passion for luxury fashion and a proven track record of success in retail leadership, we want to hear from you.

The ideal candidate will have a strong background in customer service, with excellent communication and interpersonal skills. You will be responsible for building strong relationships with customers, colleagues, and stakeholders, and for driving business results through effective leadership and strategy.

Key Responsibilities
  • Lead and develop a high-performing team to deliver exceptional customer experiences and drive sales growth
  • Develop and implement effective strategies to increase customer loyalty and retention
  • Build strong relationships with customers, colleagues, and stakeholders to drive business results
  • Monitor and analyze sales performance, identifying opportunities for improvement and implementing corrective actions as needed
What We Offer

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, plus a range of benefits including:

  • Monthly bonus scheme
  • Industry-leading staff discount
  • Enhanced holiday entitlement
  • Access to our Employee Assistance Programme

Swarovski is an equal opportunities employer, committed to creating a diverse and inclusive workplace where everyone feels valued and respected.



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