Customer Service Representative

2 months ago


Leatherhead, Surrey, United Kingdom Lidl in Deutschland Full time

About Lidl in Deutschland

Lidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in maintaining the standards of our stores and ensuring that our customers receive the best possible experience.

Key Responsibilities

  • Unpack deliveries promptly and efficiently, ensuring that our shelves are always fully stocked.
  • Maintain the cleanliness and organization of the store, including the shop floor and back areas.
  • Assist in the preparation and execution of promotions and special offers.
  • Conduct regular freshness checks and ensure that our stock is rotated regularly.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.

Requirements

  • Previous experience in a fast-paced retail environment.
  • Excellent attention to detail and ability to work quickly.
  • Ability to adapt to changing priorities and work independently.
  • Self-motivation and drive to achieve sales targets and provide excellent customer service.
  • Previous experience working night shifts is an advantage.

Benefits

  • Competitive salary based on equal opportunity and pay structures.
  • Extra pay for work during bank holidays and night shifts.
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
  • Contributory pension scheme and long service awards.

About You

We are looking for a motivated and enthusiastic individual who is passionate about delivering excellent customer service and contributing to the success of our store. If you are a team player with a positive attitude and a strong work ethic, we would love to hear from you.



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