Customer Service Representative
2 months ago
About Lidl in Deutschland
Lidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in maintaining the standards of our stores and ensuring that our customers receive the best possible experience.
Key Responsibilities
- Unpack deliveries promptly and efficiently, ensuring that our shelves are always fully stocked.
- Maintain the cleanliness and organization of the store, including the shop floor and back areas.
- Assist in the preparation and execution of promotions and special offers.
- Conduct regular freshness checks and ensure that our stock is rotated regularly.
- Work collaboratively with the team to achieve sales targets and provide excellent customer service.
Requirements
- Previous experience in a fast-paced retail environment.
- Excellent attention to detail and ability to work quickly.
- Ability to adapt to changing priorities and work independently.
- Self-motivation and drive to achieve sales targets and provide excellent customer service.
- Previous experience working night shifts is an advantage.
Benefits
- Competitive salary based on equal opportunity and pay structures.
- Extra pay for work during bank holidays and night shifts.
- Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
- Contributory pension scheme and long service awards.
About You
We are looking for a motivated and enthusiastic individual who is passionate about delivering excellent customer service and contributing to the success of our store. If you are a team player with a positive attitude and a strong work ethic, we would love to hear from you.
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