Customer Service Operations Manager
5 days ago
Are you a motivated individual looking for a new challenge? We have an exciting opportunity for a Customer Service Operations Manager at Speedy Hire Plc in Belfast. This role comes with an estimated salary of £38,000 per annum.
About the Role:
We are seeking a talented Customer Service Operations Manager who will be responsible for leading our customer service team and ensuring that our customers receive exceptional service. The successful candidate will have excellent leadership skills, strong communication skills, and the ability to drive business growth.
Key Responsibilities:
- Lead the customer service team to deliver exceptional service
- Develop and implement strategies to improve customer satisfaction
- Monitor and analyse customer feedback
What We Offer:
- An estimated salary of £38,000 per annum
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development, and career progression
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