Care Coordinator

2 weeks ago

Yeovil, Somerset, United Kingdom Home Instead Full time

Job Title: Live-In Care Co-Ordinator

Job Summary:

We are seeking a highly skilled and compassionate Live-In Care Co-Ordinator to join our team at Home Instead. As a key member of our care team, you will be responsible for sourcing and coordinating live-in care professionals for our clients, ensuring they receive the highest quality support and service.

Key Responsibilities:

  • Project manage the recruitment and setup of live-in care professionals for new clients.
  • Support and mentor live-in care assistants to ensure they provide exceptional care and support to our clients.
  • Conduct staff supervisions and client quality assurance checks to ensure high standards are met.
  • Create, update, and audit client care plans to ensure individualized support.
  • Conduct care consultations and service reviews to identify areas for improvement.
  • Maintain accurate records of client and care professional interactions on our software and people planner.
  • Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
  • Provide support to clients and their families to ensure they receive the best possible care.
  • Maintain regular contact with clients and care professionals to ensure their needs are met.
  • Participate in the on-call rota to provide out-of-hours support to our clients and care professionals.

Requirements:

  • Level 2 NVQ in Health and Social Care or equivalent is required.
  • Experience working with MAR sheets and medication in a supervisory role.
  • Experience with live-in care coordinating is preferred.
  • Passion for delivering high-quality care and supporting clients to live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to health and social care.
  • Flexible availability, including some weekends, is essential to support the growing needs of Home Instead.
  • Good communication skills with the ability to build rapport quickly.
  • Confidence in using care management technology and providing support and training to care professionals.
  • Understanding of the importance of confidentiality and working within current legislation.
  • Good working knowledge of IT systems, including Microsoft Office or Google Suite, and virtual communication platforms.
  • Full driving license and means of transport if required within the territory to visit clients.
  • Organized and flexible to meet the needs of the business.

Working Environment:

Yeovil will be the main place of work, but you will also work with our sister site in Taunton.

What We Offer:

  • 8-hour shifts, Monday to Friday.
  • Weekend availability.
  • On-call rota.
  • Wellbeing support.

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to a Criminal Records check at the appropriate level.

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