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Care Coordinator
2 months ago
Job Title: Live-In Care Co-Ordinator
Job Summary:
We are seeking a highly skilled and compassionate Live-In Care Co-Ordinator to join our team at Home Instead. As a key member of our care team, you will be responsible for sourcing and coordinating live-in care professionals for our clients, ensuring they receive the highest quality support and service.
Key Responsibilities:
- Project manage the recruitment and setup of live-in care professionals for new clients.
- Support and mentor live-in care assistants to ensure they provide exceptional care and support to our clients.
- Conduct staff supervisions and client quality assurance checks to ensure high standards are met.
- Create, update, and audit client care plans to ensure individualized support.
- Conduct care consultations and service reviews to identify areas for improvement.
- Maintain accurate records of client and care professional interactions on our software and people planner.
- Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
- Provide support to clients and their families to ensure they receive the best possible care.
- Maintain regular contact with clients and care professionals to ensure seamless care delivery.
- Participate in the on-call rota to provide out-of-hours support to our clients and care professionals.
Requirements:
- Level 2 NVQ in Health and Social Care or equivalent is required.
- Experience working with MAR sheets and medication in a supervisory role.
- Experience with live-in care coordinating is preferred.
- Passion for delivering high-quality care and supporting clients to live independently and happily in their own homes.
- Knowledge and understanding of legislation and regulations specific to health and social care.
- Flexible availability, including some weekends, is essential to support the growing needs of Home Instead.
- Good communication skills with the ability to build rapport quickly.
- Confidence in using care management technology and providing support and training to care professionals.
- Understanding of the importance of confidentiality and working within current legislation.
- Good working knowledge of IT systems, including Microsoft Office or Google Suite, and virtual communication platforms.
- Full driving license and means of transport if required within the territory to visit clients.
- Organized and flexible to meet the needs of the business.
Working Arrangements:
- 8-hour shift, Monday to Friday.
- Weekend availability.
- On-call rota.
- Wellbeing support.
Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to a Criminal Records check at the appropriate level.
