Customer Support Representative

2 weeks ago


Thame, Oxfordshire, United Kingdom Downtown Recruitment Full time
Job Title

We are seeking a highly motivated and organised individual to manage our office team's day-to-day activities.

Main Responsibilities:

  • Handling customer calls and inquiries with excellent communication skills and a professional phone manner.
  • Managing client paperwork, including logging jobs, invoices, and new starter forms in a timely and efficient manner.
  • Sending out and tracking contracts, ensuring seamless communication with clients and colleagues.
  • Organising meetings with clients and maintaining their calendar and availability lists.
  • Maintaining the company website with up-to-date information on client work and projects.
  • Assisting in managing day-to-day office tasks, such as answering phones and responding to emails.

Requirements:

  • Excellent communication skills and ability to build strong relationships with clients and colleagues.
  • Able to multitask and manage competing priorities in a fast-paced environment.
  • An ability to work independently with minimal supervision and maintain attention to detail.
  • A genuine interest in the entertainment industry and a proactive attitude towards learning and growth.

Compensation and Benefits:

The successful candidate will receive a competitive salary of £30,000 per year and 28 days holiday plus bank holidays. The role is based in Thame and requires flexibility to meet the needs of the business.



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