Customer Service Expert

1 week ago


Thame, Oxfordshire, United Kingdom AWD online Full time
Technical Support Role

AWD online is looking for a skilled Customer Service Expert to join our team. As a Customer Service Expert, you will be responsible for providing excellent customer service and technical support to our clients.

The ideal candidate will have a strong administrative background, excellent communication and listening skills, and the ability to work well under pressure. You will also participate in training and briefing sessions to gain an understanding of client and contact centre requirements.

We offer a competitive salary of £24,500 per annum + Performance Bonus + Benefits. This is a full-time, permanent position with a hybrid work arrangement, working 2 days in the office and 3 days from home.

Key Responsibilities
  • Provide exceptional customer service and technical support to clients
  • Participate in training and briefing sessions to gain an understanding of client and contact centre requirements
  • Work collaboratively with engineers to resolve technical issues


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