Technical Support Specialist

2 weeks ago


Thame, Oxfordshire, United Kingdom Lucy Group Full time

Job Summary:

This role requires a dynamic and talented individual to identify, assist, rectify, and implement solutions for customer issues.

Working as part of the quality team to encourage a continuous improvement environment with regular reviews and process improvements.

The successful candidate will be based in Thame, Oxfordshire, 5 days a week.

Key Responsibilities:

  • Report monthly data based on complaints and customer issues.
  • Log, investigate, and report on complaints to closure.
  • Support the Lucy Electric Quality team to achieve goals where necessary.

Requirements:

  • Understanding of electrical mechanical design engineering, competence in electrical power engineering.

Competitive Salary: £40,000 - £60,000 per annum (dependent on experience)



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