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1st Line IT Support Specialist

2 months ago


Tonbridge, Kent, United Kingdom In Technology Group Limited Full time
Job Title:

1st Line IT Support Engineer

Location:

Tonbridge

Salary:

GBP24,000 - GBP26,000

Job Summary:

We are seeking a highly skilled 1st Line IT Support Engineer to join our team at In Technology Group Limited. The successful candidate will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:
  1. Provide technical support and assistance to clients via phone, email, and remote desktop.
  2. Troubleshoot and resolve technical issues related to Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking.
  3. Collaborate with the team to identify and implement process improvements.
  4. Stay up-to-date with the latest technology trends and advancements.
Requirements:

The ideal candidate will have a strong background in IT support and a passion for delivering excellent customer service. They will be highly organized, proactive, and able to work well under pressure.

What We Offer:

We offer a competitive salary, excellent training opportunities, and a dynamic work environment.