Community Delivery Manager
2 weeks ago
We are seeking a highly skilled Community Delivery Manager to join our team at Evri. As a key member of our operations team, you will be responsible for ensuring the highest level of service delivery to our customers and clients.
Key Responsibilities- Drive continuous performance improvement across delivery units through effective capacity management and round coverage.
- Engage with self-employed and SE+ couriers to ensure exceptional customer service and minimize enquiries.
- Measure and drive improvement across key performance metrics, including Speed of Service, Standard, Next Day, and Collections.
- Build and maintain strong relationships with delivery units to ensure a high-quality service is delivered to both couriers and customers.
- Ensure safe Health and Safety practices are in place and any failures are identified and resolved in a timely manner.
- Current UK Driving licence
- Previous experience of coaching, supporting, and motivating colleagues
- Problem-solving and planning effective contingencies and solutions
- Customer-focused approach, competent negotiation skills, and ability to adapt to different styles and behaviours
We offer an excellent remuneration package with fantastic opportunities for progression, learning, and development. If you have the experience, drive, and dedication to make your mark within our business, we encourage you to apply.
-
Community Delivery Manager
6 days ago
Plymouth, Plymouth, United Kingdom Hermes Full timeCommunity Delivery ManagerWe are seeking a highly motivated and customer-focused individual to join our team as a Community Delivery Manager. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the final mile of their parcel journey.The purpose of this role is to ensure...
-
Community Delivery Manager
6 days ago
Plymouth, Plymouth, United Kingdom Hermes Full timeCommunity Delivery ManagerWe are seeking a highly motivated and customer-focused individual to join our team as a Community Delivery Manager. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the final mile of their parcel journey.The purpose of this role is to ensure...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeCommunity Delivery ManagerWe are seeking a highly motivated and experienced Community Delivery Manager to join our team at Evri. As a key member of our evolving team, you will play a crucial role in ensuring that our customers and clients receive exceptional service in the final mile of the parcel journey.Key Responsibilities:Develop and implement strategies...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeCommunity Delivery ManagerWe are seeking a highly motivated and experienced Community Delivery Manager to join our team at Evri. As a key member of our evolving team, you will play a crucial role in ensuring that our customers and clients receive exceptional service in the final mile of the parcel journey.Key Responsibilities:Develop and implement strategies...
-
Community Delivery Manager
3 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeJob OverviewWe are seeking a highly motivated and customer-centric Community Delivery Manager to play a key role in our parcel delivery operations. As a key member of our team, you will be responsible for ensuring seamless delivery experiences for our customers.The ideal candidate will have a strong focus on customer satisfaction, excellent communication...
-
Community Delivery Manager
3 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeJob OverviewWe are seeking a highly motivated and customer-centric Community Delivery Manager to play a key role in our parcel delivery operations. As a key member of our team, you will be responsible for ensuring seamless delivery experiences for our customers.The ideal candidate will have a strong focus on customer satisfaction, excellent communication...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Hermes Full timeCommunity Delivery ManagerWe are seeking a highly motivated and customer-focused individual to join our team as a Community Delivery Manager. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the final mile of their parcel journey.The purpose of this role is to drive...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Hermes Full timeCommunity Delivery ManagerWe are seeking a highly motivated and customer-focused individual to join our team as a Community Delivery Manager. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the final mile of their parcel journey.The purpose of this role is to drive...
-
Community Delivery Manager
1 week ago
Plymouth, Plymouth, United Kingdom Hermes Full timeCommunity Delivery ManagerWe are seeking a highly motivated and customer-focused individual to join our team as a Community Delivery Manager. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the final mile of their parcel journey.The purpose of this role is to drive...
-
Community Delivery Manager
1 week ago
Plymouth, Plymouth, United Kingdom Hermes Full timeCommunity Delivery ManagerWe are seeking a highly motivated and customer-focused individual to join our team as a Community Delivery Manager. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout the final mile of their parcel journey.The purpose of this role is to drive...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeEvri Community Delivery ManagerWe are seeking a highly skilled and motivated Community Delivery Manager to join our team at Evri. As a key member of our delivery unit, you will be responsible for ensuring the highest level of service delivery to our customers and clients.The successful candidate will have a proven track record of coaching, supporting, and...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeEvri Community Delivery ManagerWe are seeking a highly skilled and motivated Community Delivery Manager to join our team at Evri. As a key member of our delivery unit, you will be responsible for ensuring the highest level of service delivery to our customers and clients.The successful candidate will have a proven track record of coaching, supporting, and...
-
Community Delivery Manager
3 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeWe're always on the lookout for top talent to drive our business forward. As a Community Delivery Manager, you'll play a key role in ensuring our customers receive exceptional service in the final stages of parcel delivery.The purpose of this role is to prioritize customer satisfaction and ensure seamless delivery experiences. You'll work closely with our...
-
Community Delivery Manager
3 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeWe're always on the lookout for top talent to drive our business forward. As a Community Delivery Manager, you'll play a key role in ensuring our customers receive exceptional service in the final stages of parcel delivery.The purpose of this role is to prioritize customer satisfaction and ensure seamless delivery experiences. You'll work closely with our...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeWe're on the lookout for a talented Community Delivery Manager to help us deliver exceptional customer experiences in the final stages of our parcel journey.Key Responsibilities:Ensure customer satisfaction is at the forefront of our delivery operationsWork closely with our teams to deliver parcels to our customersIdentify opportunities to improve our...
-
Community Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Evri Full timeWe're on the lookout for a talented Community Delivery Manager to help us deliver exceptional customer experiences in the final stages of our parcel journey.Key Responsibilities:Ensure customer satisfaction is at the forefront of our delivery operationsWork closely with our teams to deliver parcels to our customersIdentify opportunities to improve our...
-
Operational Delivery Manager
3 days ago
Plymouth, Plymouth, United Kingdom Ministry of Justice Full timeJob Title: Delivery ManagerGrade: Higher Executive Officer (HEO)Role Type: Operational DeliveryKey Responsibilities:Support the Cluster Manager and Cluster Operations Manager by managing functions within the cluster.Deliver a consistent and customer-focused service.Ensure effective deployment of resources to meet operational needs.Ensure the delivery of...
-
Business Development Manager
3 days ago
Plymouth, Plymouth, United Kingdom Argyle Community Trust Full timeJob Summary:We are seeking a highly motivated and experienced Business Development Manager to join our team at Argyle Community Trust. As a key member of our team, you will be responsible for driving revenue growth and commercial success of our multifaceted facility.Key Responsibilities:Generate pre-sales, sales, and partnerships for the site.Work with the...
-
Facilities Management Leader
3 days ago
Plymouth, Plymouth, United Kingdom Argyle Community Trust Full timeJob Summary:We are seeking an experienced and ambitious individual to join our team as a Facilities Management Leader. The successful candidate will be responsible for overseeing the daily operations of our community hub, ensuring exceptional service delivery across various offerings.Key Responsibilities:Manage diverse teams to deliver high-quality services...
-
Operational Delivery Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom Ministry of Justice Full timeJob Title: Delivery ManagerGrade: Higher Executive Officer (HEO)Role Type: Operational DeliveryWill the successful applicant have line manager responsibilities? YesBackground:HM Courts and Tribunals Service (HMCTS) is one of the government's largest agencies, employing around 16,000 staff, with a gross annual budget of c£1 billion.Consequently, there are...