Support Team Coordinator

24 hours ago


Glasgow, Glasgow City, United Kingdom Keane Premier Support Services South Lanarkshire Full time

About the Role: We are seeking a highly motivated and experienced Team Leader to join our team at Keane Premier Support Services South Lanarkshire. As a Team Leader, you will be responsible for overseeing the delivery of our quality service and ensuring that our service users receive the highest level of care and support.

Responsibilities:

  • To effectively manage teams of staff providing support to designated groups of service users and staff.
  • To develop and review personalised support plans for service users and ensure teams adhere to those plans within the context of Health & Social Care standards and company policy.
  • Ensure all support staff work towards outcomes identified in service user's support plans.
  • You will encourage participation and partnership between staff, service users, carers, and stakeholders.
  • You will formulate risk assessments and ensure staff understand and adhere to risk management strategies.
  • You will maintain accurate records and ensure support staff do the same as per guidelines and company policy.
  • Oversee staffing levels by managing rotas and annual leave allocation.
  • As a positive role model, you will foster positive relationships within teams.
  • Liaise with senior teams to maintain and build new runs/service allocations.
  • Optimise service hours by liaising with Health and Social Care Partnership daily.
  • Liaise with social work, health, and other agencies/families/clients.
  • Attend social work meetings and Adult Support and Protection Case Conferences re: vulnerable clients.
  • Participate in recruitment and selection processes.
  • Complete regulatory notifications for accidents/incidents and key changes.

Organisational Responsibilities:

  • To work within Health and Social Care standards and Scottish Social Services Council codes of practice.
  • You will be responsible for your personal development plan, including training objectives.
  • Seek advice from line managers when required and clarify scope of practice, competency, and accountability.
  • Be proactive in gaining feedback and participation from service users, carers, staff, and stakeholders.
  • Acknowledge company policies and procedures.

Qualifications and Skills:

  • SVQ level 2/3/4 completion or working towards.
  • Registration with SSSC.
  • Previous experience in a management position.
  • Experience working in a support team.
  • Good written and verbal communication skills.
  • Ability to lead and supervise teams.
  • Time management skills.
  • Understanding of personalised support planning approach.

Salary and Benefits: £14 per hour. Flexible working patterns, access to company vehicle, wage stream, 28 days pro rata holidays, High street discounts, Vivup Employee Benefits Programme, cycle to work scheme, discounted gym memberships, free counselling services, savings on food and drink, leisure activities, shopping, and more.



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