Cleaning Services Operations Assistant

2 weeks ago

Chichester, West Sussex, United Kingdom Haven Full time
Clean and Safe Environment

As a Cleaning Services Operations Assistant at Haven, you will play a vital role in ensuring the delivery of a clean and safe environment for our guests. This involves monitoring daily service and tasks, responding to feedback, and addressing areas for improvement.

Key Responsibilities
- Support the Cleaning Services Team Manager with planning, preparation, and activity attributed to the day-to-day operation of the Cleaning Services department
- Assist with stock management and orders, team rotas, recruitment, and team training, budget performance, safety, and legislative compliance checks
- Ensure the delivery of a clean and safe environment for our guests, monitoring daily service and tasks, responding to feedback, and addressing areas for improvement

What's In It For You?
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Experience and Qualifications
You may already have experience within Cleaning or Facilities Operations which is great. All we are looking for is...

- Previous experience of working within a large team
- The ability to work at pace and under pressure whilst remaining organised
- Experience of planning and organising operational tasks, stock control, and managing budgets
- Can confidently deal with Guest concerns with the ability to resolve problems, show empathy, and understanding

Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, including full or part-time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

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