Cleaning Services Operations Assistant
3 weeks ago
Clean and Safe Environment
As a Cleaning Services Operations Assistant, you will play a crucial role in ensuring the delivery of a clean and safe environment for our guests.
You will support the Cleaning Services Team Manager with planning, preparation, and activity attributed to the day-to-day operation of the Cleaning Services department.
Responsibilities include:
- Supporting with stock management and orders, team rotas, recruitment, and team training, budget performance, safety, and legislative compliance checks
- Ensuring the delivery of a clean and safe environment for our guests, monitoring daily service and tasks, responding to feedback, and addressing areas for improvement
- This is a hands-on, varied role where you will be out on Park but will also support with administrative tasks related to the role
What's In It For You?
As a member of our team, you can enjoy:
- Free use of our Leisure Facilities, including swimming pools
- Up to 50% discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic discounts with many national brands and retailers
- 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels
- Reward and Recognition Schemes
- Training and development opportunities, including fully funded qualifications
- Fantastic Health, Mind, and Money Support Programme
- Enhanced family-friendly policies and pay (eligibility criteria applied)
Experience and Qualifications
We are looking for individuals with:
- Previous experience of working within a large team
- The ability to work at pace and under pressure whilst remaining organised
- Experience of planning and organising operational tasks, stock control, and managing budgets
- Confidence in dealing with guest concerns with the ability to resolve problems, show empathy, and understanding
What's it like to work with us?
At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.
We aim to offer flexibility where we can, including full or part-time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends.
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