Cleaning Services Operations Assistant

4 weeks ago

Chichester, West Sussex, United Kingdom Haven Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Cleaning Services team as a Cleaning Services Operations Assistant. As a key member of our team, you will play a vital role in ensuring the delivery of a clean and safe environment for our guests.

Key Responsibilities
  • Support the Cleaning Services Team Manager with planning, preparation, and daily operations.
  • Assist with stock management, team rotas, recruitment, and training.
  • Monitor daily service and tasks, responding to feedback and addressing areas for improvement.
  • Contribute to administrative tasks related to the role.
What's In It For You?
  • Free use of our Leisure Facilities, including swimming pool.
  • Up to 50% discount off food on Park and 20% discount in our shops.
  • Opportunity to use our Corporate Box at the O2 Arena.
  • Fantastic discounts with many national Brands & Retailers.
  • 20% discount to you, your family & friends across Haven & Warner Leisure Hotels.
  • Reward & Recognition Schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic Health, Mind & Money Support Programme.
  • Enhanced family-friendly policies and pay* (eligibility criteria applied).
Requirements
  • Previous experience of working within a large team.
  • Ability to work at pace and under pressure while remaining organized.
  • Experience of planning and organizing operational tasks, stock control, and managing budgets.
  • Confidently deal with guest concerns, with the ability to resolve problems, show empathy, and understanding.
About Us

We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, including full or part-time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

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