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Customer Service Ambassador

2 months ago

Tunbridge Wells, Kent, United Kingdom CH&CO Full time

About the Role

We are seeking a skilled and friendly individual to join our team as a Customer Service Ambassador. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our venue.

Key Responsibilities

  • You will be of a calm and friendly demeanor, with a strong ability to communicate effectively with customers and colleagues.
  • You will be willing to go the extra mile for our customers, providing a high level of service and ensuring that their needs are met.
  • You will have pre-existing knowledge of allergens and food safety, and be able to provide accurate information to customers.
  • You will have knowledge or be willing to learn how to make barista-style coffee, and be able to provide a high-quality beverage service.

What's in it for you?

Working with CH&CO has its perks. We are a people-focused company, and we offer a range of benefits to our employees, including personal development and training opportunities, a life assurance scheme, pension scheme, holiday allowance, eye care, and a great wellbeing strategy.

Benefits

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme
  • Family friendly support
  • Regular social events and communication with our leaders
  • Recognition schemes and people awards
  • Access to some great high street discount vouchers