ICT Support Specialist
4 days ago
We are seeking a highly motivated and enthusiastic individual to join our team as an ICT Support Specialist. As a key member of our repair and retail department, you will play a vital role in assisting our customers with their IT needs.
Key Responsibilities- Diagnostic and Repair Services: Troubleshoot and repair a wide range of IT products, including PCs, laptops, servers, printers, and networking equipment.
- Software Installation and Support: Install and configure software solutions, as well as provide technical support to customers.
- Sales and Customer Service: Provide excellent customer service, respond to customer inquiries, and assist with sales support.
- E-commerce Solutions: Assist with the setup and maintenance of e-commerce platforms, as well as provide technical support to customers.
- Education: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, and GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Skills: Strong interest in technology, passion for learning new products and features, excellent communication skills, and ability to solve problems.
- Personal Qualities: Ability to work in a fast-paced environment, strong attention to detail, and excellent time management skills.
- Casual Dress Code: A relaxed and friendly work environment.
- Flexible Working Hours: A range of flexible working hours to suit your needs.
- Annual Leave: 28 days annual leave, including bank holidays.
- Mental Health and Wellbeing Support: Access to mental health and wellbeing support services.
- Travel Expenses: Travel to and from QA training and customer sites paid by the company.
QA is a leading provider of apprenticeships and training programs. With over 30,000 successful apprenticeship graduates, we are dedicated to helping you succeed in your career.
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ICT Support Specialist
1 day ago
Maidstone, Kent, United Kingdom QA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as an ICT Support Specialist. As a key member of our repair and retail department, you will play a vital role in assisting our customers with their IT needs.Key ResponsibilitiesDiagnostic and Repair Services: Troubleshoot and repair a wide range of IT products,...
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ICT Support Specialist
1 day ago
Maidstone, Kent, United Kingdom QA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as an ICT Support Specialist. As a key member of our repair and retail department, you will play a vital role in assisting our customers with their IT needs.Key ResponsibilitiesDiagnostic and Repair Services: Troubleshoot and repair a wide range of IT products,...
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