Service Delivery Manager

5 days ago


High Wycombe, Buckinghamshire, United Kingdom Woodrow Mercer Healthcare Limited Full time
Job Overview

We are seeking an experienced Service Delivery Manager to join our team at Woodrow Mercer Healthcare Limited. As a key member of our management team, you will be responsible for the effective delivery of services, ensuring high-quality outcomes for our clients.

About the Role

The estimated salary for this position is £39,374 - £46,994 per annum, depending on experience. The successful candidate will have a strong background in service management, with excellent leadership and communication skills.

Key Responsibilities
  1. Manage the achievement of performance targets, compliance with service level agreements, and the effective delivery of services.
  2. Compile and analyse service performance data, providing regular reports to the Area Manager.
  3. Ensure the functionality of management reporting structures, enabling services to operate effectively without micro-management.
Requirements

To be successful in this role, you will need:

  • A strong background in service management, preferably within the healthcare sector.
  • Excellent leadership and communication skills, with the ability to motivate and manage a team.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement changes.
Benefits

This is an excellent opportunity to join a dynamic and forward-thinking organisation, with a range of benefits including:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative working environment.


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