Customer Experience Director
5 days ago
We're looking for a talented Store Manager to join our team at Starbucks. As Store Manager, you'll be responsible for leading a high-performing team, creating a positive customer experience, and driving business growth.
- Key Responsibilities:
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
What We Offer:
- Competitive salary: £29,000 (dependent on experience)
- Award-winning benefits package, including 30% discount on food and drinks, 24/7 virtual GP services, and more
- Opportunities for career progression and professional development
- A fun, dynamic work environment with a passionate team
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