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Customer Experience Team Lead

2 months ago

Wisbech, Cambridgeshire, United Kingdom Compass Group UK & Ireland Full time
About the Role

We're recruiting a Customer Experience Team Lead - Catering to join our team. This is a part-time position, contracted to 25 hours per week.

In this role, you'll be responsible for ensuring our kitchens and service counters run smoothly and delivering incredible food experiences. You'll have the opportunity to progress your career with Compass Group UK & Ireland, a company that invests in its people and celebrates individuality.

Key Responsibilities:

  • Liaise between team members and managers to ensure seamless operations
  • Motivate the team to maintain high standards
  • Assist with inventory management, budget monitoring, and action plan implementation
  • Manage tills and process payments
  • Support and train teams to excel in their roles
  • Represent Compass Group UK & Ireland and maintain a positive brand image

Requirements:

  • Passionate about exceptional customer service
  • Previous experience in a similar role
  • Experience managing teams
  • Excellent communication and organisational skills
  • Ambitious and motivated individual who is always looking to upskill

Estimated Salary: £26,000 - £32,000 per annum