Senior Credit Control Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Gilson Gray LLP Full time

About the Role

We are seeking a highly driven Senior Credit Control Manager to join our successful Finance team in Edinburgh. As a key member of our team, you will be responsible for managing a portfolio of accounts, ensuring timely and effective collection of debt.

The ideal candidate will have excellent communication skills, ability to work in a fast-paced environment and provide exceptional customer service to clients.

Key Responsibilities

  • Manage a portfolio of accounts to ensure timely and effective collection of debt.
  • Establish relationships with clients' finance teams to drive efficient and timely cash collection.
  • Provide excellent customer service on telephone calls and written communication in emails to clients.
  • Chase overdue debtor balances in line with Credit Control Procedures and workflows.
  • Monitor monthly payment plans to ensure funds are received on their due date.
  • Issue fees/receipts to clients at month-end and upon completion of property sales.
  • Take card payments via our online portal.
  • Maintain and monitor the Credit Control inbox daily, and escalate as required.
  • Ensure the highest standards of quality and accuracy in inputting data into our systems.
  • Co-manage our team of Credit Controllers.
  • Allocate credit control activities to credit controllers.

About Us

Gilson Gray LLP is a leading law firm in Scotland, offering a range of services to individuals and businesses. We value our employees and offer a supportive working environment.

What We Offer

  • A competitive salary of £45,000 - £60,000 per annum.
  • A comprehensive benefits package, including pension scheme and life insurance.
  • Opportunities for professional development and career advancement.


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