Senior Credit Control Manager
3 weeks ago
About the Role
We are seeking a highly driven Senior Credit Control Manager to join our successful Finance team in Edinburgh. As a key member of our team, you will be responsible for managing a portfolio of accounts, ensuring timely and effective collection of debt.
The ideal candidate will have excellent communication skills, ability to work in a fast-paced environment and provide exceptional customer service to clients.
Key Responsibilities
- Manage a portfolio of accounts to ensure timely and effective collection of debt.
- Establish relationships with clients' finance teams to drive efficient and timely cash collection.
- Provide excellent customer service on telephone calls and written communication in emails to clients.
- Chase overdue debtor balances in line with Credit Control Procedures and workflows.
- Monitor monthly payment plans to ensure funds are received on their due date.
- Issue fees/receipts to clients at month-end and upon completion of property sales.
- Take card payments via our online portal.
- Maintain and monitor the Credit Control inbox daily, and escalate as required.
- Ensure the highest standards of quality and accuracy in inputting data into our systems.
- Co-manage our team of Credit Controllers.
- Allocate credit control activities to credit controllers.
About Us
Gilson Gray LLP is a leading law firm in Scotland, offering a range of services to individuals and businesses. We value our employees and offer a supportive working environment.
What We Offer
- A competitive salary of £45,000 - £60,000 per annum.
- A comprehensive benefits package, including pension scheme and life insurance.
- Opportunities for professional development and career advancement.
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