Luxury Lifestyle Concierge

3 days ago


London, Greater London, United Kingdom Quintessentially Full time
Global Lifestyle Manager Opportunity

We are seeking a highly skilled Global Lifestyle Manager to join our team at Quintessentially, a leading global business catering to high-net-worth individuals.

The successful candidate will be responsible for managing relationships with our discerning members, ensuring exceptional individual engagement, satisfaction, loyalty, and retention.

Key Responsibilities:

  • Handling all incoming lifestyle and leisure-related requests and enquiries from Members.
  • Researching and arranging travel bookings, restaurant bookings, club bookings, and more.
  • Providing quality suggestions that exceed Member expectations.
  • Using a CRM system to log Member requests, actioning requests, and updating Member information.

Requirements:

  • Fluency in English and French.
  • Work background in Personal Assistant, Customer Service, Guest Relations, Lifestyle, and/or Account Management, luxury travel & leisure.
  • In-depth understanding of lifestyle management for affluent, high-net worth individuals.
  • Knowledge of worldwide travel destinations and luxury products/services.
  • Warm, friendly, calm, and courteous communication skills.
  • Strong IT and CRM systems skills.
  • Able to prioritise work, meet deadlines, make decisions, and communicate effectively under pressure.

About the Role:

This is an exciting opportunity to work with a prestigious company, offering a range of benefits, including a competitive salary, hybrid working, annual leave allowance, birthday allowance, pension scheme, angel days, long service awards, life assurance, digital nomad, study leave, puppy-friendly offices, Qmunity committee, free food and drink, wellbeing platform membership, training platform membership, season ticket loans, cycle-to-work scheme, and discounts with retail and hospitality companies.

Salary: £30,000 per annum.

Quintessentially is an equal opportunities employer and values diversity and inclusion. For more information about our privacy policies, please visit our website.



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