IT Service Delivery Manager
6 days ago
This exciting opportunity has arisen for a Senior Support Engineer to join our team at Feedback plc. As a key member of our Support Team, you will be responsible for providing high-quality support to our customers and staff via phone, email, and remote desktop, assisting both IT and non-IT literate end users.
Responsibilities:- Provide high-quality support to Feedback Medical's customers and staff via phone, email, and remote desktop, assisting both IT and non-IT literate end users.
- Troubleshoot and resolve tickets while liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle.
- Work alongside the Research and Development team to investigate customer issues and bring them to a satisfactory conclusion.
- Monitor capacity and compliance of systems and environments.
- 5+ years in a similar role with a strong track record.
- Extensive experience with Microsoft 365 and Entra ID, including configuration, management, and support (e.g., SSO, policy management).
- Experience with Windows Desktop and Server environments, including IIS.
- Strong understanding of networking concepts (e.g., TCP/IP, DNS, DHCP).
- Excellent written and verbal communication skills in English, with numeracy proficiency.
The salary for this role is £55,000-£75,000 per annum, depending on experience.
We offer 25 days of annual leave plus public holidays, with the option to buy/sell leave. Additional benefits include an employee assistance programme, professional training and development opportunities, cycle-to-work scheme, medical health insurance, charitable donation matching, EV salary sacrifice scheme, and private flu vaccinations.
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IT Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob Title: IT Service Delivery ManagerThis is an exciting opportunity to join Vertex IT Solutions Ltd as a Senior Service Operations Lead, working in the dynamic London area. As a key member of our team, you will play a vital role in championing service excellence for our OnTrack managed services division in both the UK and Oceania.Key responsibilities...
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IT Service Delivery Manager
1 hour ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob Summary:The IT Service Delivery Manager will be responsible for ensuring the smooth delivery of IT services to our clients. This role requires a strong understanding of IT service management and customer service principles.Key Responsibilities:Manage and deliver IT servicesDevelop and implement customer service strategiesCollaborate with cross-functional...
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Client Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Service Care Solutions Full timeJob Title: Client Service Delivery ManagerLocation: N1 Islington and W6 HammersmithContract: Temporary OngoingHours: Full-Time (Monday to Friday, 9 AM - 5 PM)Rate: £20.60 per hour UmbrellaAbout the Job:The Client Service Delivery Manager will play a key role in delivering excellent service to our clients. This includes coordinating repairs, managing...
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UK Service Delivery Manager
1 month ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAbout the JobVertex IT Solutions Ltd seeks an experienced Senior Service Delivery Manager to lead our service delivery team in London. The successful candidate will be responsible for developing and implementing strategies to drive service excellence and deliver exceptional results.Key Accountabilities:Develop and maintain strong relationships with senior...
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Project Delivery Specialist
6 days ago
London, Greater London, United Kingdom Program Manager, EMEAAPAC Full timeLewis Hamilton may not be the best pilot but London Stansted Airport has remained one of the most popular airports globally since it opened in 1948. As part of MAG, the largest UK-owned airport operator group, it employs approximately 11,600 people and generates a revenue of about £7 billion yearly.Job DescriptionThe Construction Manager role at MAG...
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Deliveries and Collections Specialist
3 hours ago
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Deliveries Specialist
1 week ago
London, Greater London, United Kingdom DX Delivery Full timeDX Delivery is seeking a skilled Deliveries Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service to our clients by transporting their products safely and efficiently to their required premises.">Key Skills and Qualifications:">Proven track record of driving 3.5t vehicles in a...
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IT Service Delivery Professional
3 weeks ago
London, Greater London, United Kingdom Cyberspace IT, LLC. Full timeCyberspace IT, LLC is committed to delivering excellence in MSP, MSSP, CSP, and TSP services.Job SummaryWe are looking for an experienced IT Service Delivery Professional to join our team.The ideal candidate will have a strong understanding of IT service delivery and excellent communication skills.In this role, you will be responsible for delivering...
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IT Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Vertex IT Solutions Ltd. As a key member of our growing organization, you will be responsible for overseeing the management of customers throughout the project lifecycle. Your expertise will ensure seamless communication and collaboration between internal teams and...
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IT Service Delivery and Operations Manager
7 days ago
London, Greater London, United Kingdom Spectrum IT Recruitment Full timeRole SummaryWe are seeking an experienced NOC Engineer to join our team at Spectrum IT Recruitment. As a NOC Engineer, you will be responsible for supporting an international company dedicated to reducing energy waste and costs.Key ResponsibilitiesSupporting data centre environments and maintaining compliance with Information Security Management best...
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Freight Delivery Coordinator
3 hours ago
London, Greater London, United Kingdom DX Delivery Full timeBecome a key member of our team as a Freight Delivery Coordinator and play a vital role in delivering exceptional customer service to customers' premises as part of a multi-drop delivery route.Key ResponsibilitiesTransport goods safely to customers' premises, adhering to our high standards of customer service.Conduct daily vehicle checks to ensure defects...
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Service Delivery Coordinator
2 weeks ago
London, Greater London, United Kingdom Confederation of Service Charities Full timeAbout the PositionWe are seeking a Service Delivery Coordinator to support our Account Managers and Head of Client Services in managing key client accounts.You will work closely with internal teams to ensure smooth project delivery, maintaining excellent communication with clients and identifying opportunities for growth within our accounts.Client...
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Service Delivery Specialist
1 week ago
London, Greater London, United Kingdom Service Care Solutions Full timeJob Overview:We are looking for an experienced Service Delivery Specialist to join our team at Service Care Solutions. In this role, you will be responsible for coordinating and delivering high-quality repairs services to our clients. Your duties will include managing day-to-day responsive repairs, communicating with stakeholders, and analysing repair...
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Cloud Service Delivery Manager
1 week ago
London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeJob Title: Cloud Service Delivery ManagerWe are an award-winning IT Managed Services Provider seeking a highly skilled Cloud Service Delivery Manager to join our team. As a key member of the organization, you will be responsible for managing and delivering support services to multiple users, developing strategic relationships, and driving continual service...
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Cloud Services Delivery Manager
1 month ago
London, Greater London, United Kingdom Air IT Limited Full timeAbout Air IT LimitedWe are a rapidly growing company that provides innovative technology solutions to businesses across the globe. We are seeking a highly skilled 3rd Line Azure Engineer to join our team, who can help us deliver exceptional service to our clients.Job Description:The successful candidate will be responsible for providing expert-level...
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IT Service Delivery Director
2 weeks ago
London, Greater London, United Kingdom Mackenzie Jones IT Full timeJob DescriptionWe are seeking a highly skilled IT Service Delivery Director to lead our IT operations in Hampshire. As a key member of our senior leadership team, you will be responsible for delivering high-quality IT services that meet the needs of our business.The successful candidate will have a strong background in IT operations, with experience in...
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Head of Digital Service Delivery
7 days ago
London, Greater London, United Kingdom Crown Commercial Service Full timeWe're seeking a seasoned professional to lead our digital service management efforts as Head of Service Management at the Crown Commercial Service. As a key member of our team, you'll be responsible for driving the strategic direction and delivery of our digital services portfolio, taking ownership of the complete service lifecycle.About the Job...
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Service Delivery Excellence Lead
1 month ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAbout the RoleVertex IT Solutions Ltd is seeking a highly skilled Senior Service Delivery Manager to join their team in London. This is a key role within the business that will be focused on developing, growing, and scaling a world-class service delivery operation.Key Responsibilities:Work with Technical Success Managers to develop and maintain strong...
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Construction Project Delivery Specialist
2 weeks ago
London, Greater London, United Kingdom Program Manager, EMEAAPAC Full timeLondon Stansted Airport presents a fantastic opportunity for a seasoned Construction Manager to lead construction operations and drive project delivery excellence. With over 28 million passengers annually, the airport supports 11,600 jobs onsite and generates £7.75bn for the region each year. As a key member of the Capital Delivery team, you will play a...
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Expert Services Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Just IT Recruitment Full timeAbout the Role:We are seeking an Expert Services Delivery Manager - PDM to join our team. This role involves leading the development and deployment of services within various areas, including Automotive, Aerospace, Defence, Energy, or Rail. The successful candidate will be responsible for creating and implementing strategies that drive business growth and...