Luxury Hotel Operations Manager
18 hours ago
Valor Hospitality's esteemed luxury hotel, Seaton House in St Andrews, seeks a highly skilled Night Manager to join our team.
This key role plays a pivotal part in ensuring the exceptional standards of guest accommodations and public areas are maintained throughout the night, addressing any queries or concerns from guests.
The ideal candidate will have experience working at a management level within a luxury hotel operation, preferably within a Front Office team. As Night Manager, you will oversee the smooth operation of all overnight activities, guaranteeing seamless service delivery to our discerning guests.
Key Responsibilities:
- Supervise overnight staff to ensure excellent customer service
- Maintain high standards of cleanliness and organization in guest rooms and public areas
- Handle guest complaints and issues promptly and professionally
- Collaborate with other departments to achieve seamless operational efficiency
Requirements:
- Proven experience in a management position in a luxury hotel setting
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Familiarity with Front Office operations and procedures
What We Offer:
- A competitive salary of £45,000 per annum, reflecting your valuable expertise and dedication
- A comprehensive benefits package, including opportunities for career growth and professional development
- A dynamic and supportive work environment that fosters collaboration and innovation
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