Technology Support Professional
6 days ago
Job Overview: Technology Support Professional
Company Overview: CV-Library is a leading job board platform that connects job seekers with employers across various industries.
Job Summary:
We are seeking a Technology Support Professional to join our team in Kings Lynn, Norfolk. This is a permanent full-time position with excellent benefits.
Responsibilities:
- Provide technical support to employees and customers via phone, email, or in-person.
- Maintain accurate records of tickets and ensure timely updates for customers.
- Field/assign tickets to the wider team according to skill set.
- Support the investigation and resolution of requests and incidents as necessary.
- Document and publish communications for the IT department.
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Basic IT skills with knowledge of Microsoft Office.
- Ability to learn and adapt quickly.
Benefits:
We offer a competitive salary package, excellent benefits, and opportunities for professional development.
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