Customer Service Representative
4 weeks ago
Customer Service Executive Job Description
We are seeking a skilled Customer Service Executive to join our team at Recruit4staff (Wrexham) Ltd. in Wrexham. As a Customer Service Executive, you will be responsible for handling incoming calls, managing accounts, and providing support to customers.
Key Responsibilities:
- Handle incoming calls and ensure KPIs are met
- Proactively manage accounts to ensure delayed orders and breakages are chased and communicated effectively
- Answer technical questions and provide support
- Input orders on the same day as they're received
- Provide support with order entry and returns
- Accurate data entry
Requirements:
- Excellent telephone manner
- Previous experience working in an office environment
- Experience in dealing with customers
- Basic computer skills
- Ability to work effectively as part of a team
What We Offer:
- Permanent role with a reputable company
- Training and development opportunities
- Free parking on-site
- Increase in pay after 2 years service
Commutable From:
- Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton
For further information about this and other positions, please apply now.
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