Customer Service Representative

4 weeks ago


Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

Customer Service Executive Job Description

We are seeking a skilled Customer Service Executive to join our team at Recruit4staff (Wrexham) Ltd. in Wrexham. As a Customer Service Executive, you will be responsible for handling incoming calls, managing accounts, and providing support to customers.

Key Responsibilities:

  • Handle incoming calls and ensure KPIs are met
  • Proactively manage accounts to ensure delayed orders and breakages are chased and communicated effectively
  • Answer technical questions and provide support
  • Input orders on the same day as they're received
  • Provide support with order entry and returns
  • Accurate data entry

Requirements:

  • Excellent telephone manner
  • Previous experience working in an office environment
  • Experience in dealing with customers
  • Basic computer skills
  • Ability to work effectively as part of a team

What We Offer:

  • Permanent role with a reputable company
  • Training and development opportunities
  • Free parking on-site
  • Increase in pay after 2 years service

Commutable From:

  • Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton

For further information about this and other positions, please apply now.



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