Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for engaging with customers, handling a high volume of inbound and outbound calls, and providing a professional service that meets our quality assurance standards.
Key Responsibilities:
- Engage with customers in a professional and courteous manner
- Handle a large volume of inbound and outbound calls made by an automated dialer and via a manual process
- Provide a professional service that meets our quality assurance standards
- Understand and explain the legal process of debt recovery to customers
- Carry out other duties as instructed to ensure the smooth running of the company
Requirements:
- C grade GCSE's in English and Math's
- Customer service orientated and self-motivated with a target/objective driven approach
- Ability to work accurately and pay attention to detail
About Us:
We are a forward-thinking customer-focused company that combines a high level of customer service with a common sense approach to recoveries. We invest in our staff to provide the kind of service that both our clients and customers can be proud of.
What We Offer:
- A friendly and supportive work environment
- Full training and development opportunities
- A competitive salary and benefits package
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application. We look forward to hearing from you.
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