Customer Service Representative

1 week ago


WaltononThames, Surrey, United Kingdom RGS Recruitment Full time

Debt Recovery Opportunity

We are seeking a skilled and customer-focused individual to join our team as a Debt Recovery Agent. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance standards.

Key Responsibilities:

  • Engage with customers in a professional and courteous manner.
  • Handle a large volume of inbound and outbound calls, utilizing an automated dialer and manual processes.
  • Provide a high level of customer service, meeting our quality assurance standards and achieving key performance indicators (KPIs).
  • Understand and explain the legal process of debt recovery to customers, ensuring accuracy and clarity.
  • Perform other duties as instructed to ensure the smooth operation of the company.

Requirements:

  • C grade GCSEs in English and Math.
  • Customer service orientation and self-motivation.
  • Ability to work accurately and pay attention to detail.
  • Previous experience in a retail customer service role or call centre environment.

About Us:

We are a forward-thinking customer-focused company that combines a high level of customer service with a common sense approach to recoveries. We invest in our staff to provide a service that our clients and customers can be proud of.

What We Offer:

A competitive salary, a supportive environment, and opportunities for growth and development.

How to Apply:

Please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.



  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our collections team in Walton-On-Thames, Surrey.As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, assisting customers with repayments, negotiating...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our collections team in Walton-On-Thames, Surrey.As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, assisting customers with repayments, negotiating...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at RGS Recruitment. As a Customer Service Representative, you will be responsible for engaging with customers, handling a high volume of inbound and outbound calls, and providing a professional service that meets our quality assurance standards.Key...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance...


  • Walton-on-Thames, Surrey, United Kingdom RGS Recruitment Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance...


  • Walton-on-Thames, Surrey, United Kingdom Demon Recruitment Group Full time

    Job Overview Demon Recruitment Group is seeking a skilled Customer Service Representative to join a leading client in a customer-facing role. Key Responsibilities Respond to customer inquiries via phone and chat Resolve customer complaints and concerns in a professional manner Process customer payments and negotiate payment arrangements Provide excellent...


  • Walton-on-Thames, Surrey, United Kingdom Demon Recruitment Group Full time

    Job Overview Demon Recruitment Group is seeking a skilled Customer Service Representative to join a leading client in a customer-facing role. Key Responsibilities Respond to customer inquiries via phone and chat Resolve customer complaints and concerns in a professional manner Process customer payments and negotiate payment arrangements Provide excellent...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    About Elliot Scott GroupWe are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our collections team. As a key member of our team, you will be responsible for handling inbound...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    About Elliot Scott GroupWe are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our collections team. As a key member of our team, you will be responsible for handling inbound...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    {"h1": "Customer Service Advisor", "p": "At Elliot Scott Group, we are seeking a skilled Customer Service Advisor to join our collections team. As a key member of our team, you will be responsible for handling inbound and outbound calls, assisting customers with repayments, negotiating payment arrangements, and completing basic affordability checks. You will...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    {"h1": "Customer Service Advisor", "p": "At Elliot Scott Group, we are seeking a skilled Customer Service Advisor to join our collections team. As a key member of our team, you will be responsible for handling inbound and outbound calls, assisting customers with repayments, negotiating payment arrangements, and completing basic affordability checks. You will...


  • Walton-on-Thames, Surrey, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Your Key ResponsibilitiesWork across various departments to ensure the smooth operation of our...


  • Walton-on-Thames, Surrey, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Your Key ResponsibilitiesWork across various departments to ensure the smooth operation of our...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    Role Overview:We are seeking a highly skilled and motivated Collections Specialist to join our team at Elliot Scott Group. As a key member of our collections team, you will be responsible for handling inbound and outbound calls, assisting customers with repayments, negotiating payment arrangements, and completing basic affordability checks.Key...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    Role Overview:We are seeking a highly skilled and motivated Collections Specialist to join our team at Elliot Scott Group. As a key member of our collections team, you will be responsible for handling inbound and outbound calls, assisting customers with repayments, negotiating payment arrangements, and completing basic affordability checks.Key...


  • Walton-on-Thames, Surrey, United Kingdom Elliot Scott Group Full time

    **About the Role**We are seeking a highly skilled and motivated Customer Service Advisor to join our Elliot Scott Group team in a full-time, permanent position.**Key Responsibilities:**Handle inbound and outbound calls to discuss repayment options and assist customers with their queries.Negotiate payment plans and conduct affordability checks to ensure...