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Customer Service Representative

2 months ago

WaltononThames, Surrey, United Kingdom RGS Recruitment Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with customers, handling a high volume of calls, and providing a professional service that meets our quality assurance standards.

Key Responsibilities:

  • Engage with customers in a friendly and professional manner
  • Handle a large volume of inbound and outbound calls
  • Provide a high level of customer service and meet quality assurance standards
  • Understand and explain the legal process of debt recovery to customers
  • Carry out other duties as instructed to ensure the smooth running of the company

Requirements:

  • C grade GCSEs in English and Math
  • Customer service orientated and self-motivated
  • Ability to work accurately and pay attention to detail
  • Previous experience in a retail customer service background or call centre environment

About Us:

We are a forward-thinking customer-focused company that combines a high level of customer service with a common sense approach to recoveries. We invest in our staff to provide the kind of service that our clients and customers can be proud of.

What We Offer:

  • A friendly and supportive work environment
  • Full training and development opportunities
  • A competitive salary and realistic OTE

How to Apply:

Please submit your application if you live within a 30-minute commute of Walton-on-Thames. We look forward to hearing from you.