Customer Service Representative

4 weeks ago


WaltononThames, Surrey, United Kingdom Places Leisure Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Reception and Sales colleague at Places Leisure. As a Placemaker, you will be responsible for delivering excellent customer service, promoting a welcoming environment, and inspiring others to work together to achieve our goals.

Previous experience in sales and customer service is beneficial, but we are also open to training and developing the right candidate. Our Placemaker role offers ongoing training and development opportunities, including customer service and sales learning, as well as the chance to develop cross-skills in lifeguarding, swimming teaching, and more.

About You
  • You will have the ability to create personable and meaningful relationships with customers.
  • You will be able to multi-task and manage daily operational tasks with strong execution and confidence.
  • You will be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.
  • You will have the ability to use sales tools and techniques documented by Places Leisure membership management.
  • You will be a sales-focused and target-driven individual.
  • You will have a passion for delivering first-class customer service and deal with customers in a friendly and professional manner.
Benefits

We offer a comprehensive benefits package, including:

  • We align with the Real Living Wage foundation.
  • A bonus scheme for all colleagues at 2%.
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors.
  • Flexible working, including part-time working, shift work, and more.
  • An opportunity to purchase additional annual leave.
  • Lots of opportunity to access ongoing personal learning and development.
  • Access to our Company Pension scheme.
  • Cashback plan for healthcare costs – up to £500 saving per year.
  • Discounts of up to 50% on activities, centre shop, and cafes.
  • Extra perks, including huge discounts and offers from shops, cinemas, and much more.


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