Technical Support Specialist

1 month ago

Cheadle, Staffordshire, United Kingdom Agilent Full time
Job Title: Technical Support

Agilent is seeking a skilled Technical Support professional to join our team. As a Technical Support specialist, you will be responsible for providing high-level technical application support related to our Agilent's solutions.

Key Responsibilities:
  • Provide remote troubleshooting on instrument hardware, software, consumables, and applications.
  • Document customer interactions using our internal ticketing systems and align with company processes for complaint handling.
  • Work closely with field and repair center teams.
  • Provide consolidated feedback to sales and field teams regarding customer issues.
  • Develop technical resources for customers.
  • Provide external scientific trainings on Agilent's Genomics solutions.
Requirements:
  • Bachelor's degree in Biochemistry, Molecular Biology, or related field required or equivalent experience.
  • Lab experience is required.
  • Experience with molecular biology, automation, or NGS is highly preferred.
  • Previous customer-facing experience is a plus.
  • Fluent in English, additional languages (French, Spanish, or Italian) are highly preferred.
  • Excellent interpersonal communication and presentation skills.
  • A passion for sharing scientific knowledge with customers and colleagues.
What We Offer:
  • Agilent offers core global benefits to all staff.
  • An opportunity for you to grow within a world-class company to develop your skills.
  • An independent job among good colleagues, in a growth-oriented conglomerate.
  • Be part of a company where we value quality in the solutions we deliver to our customers, with our employees, and in relation to the processes we work with.
  • A dedication to work/life balance.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

  • Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    Job Title: Technical SupportAgilent is seeking a skilled Technical Support professional to join our team. As a Technical Support specialist, you will play a critical role in providing high-level technical application support related to our Agilent's solutions.Key Responsibilities:Provide remote troubleshooting on instrument hardware, software, consumables,...

  • Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    Job Title: Technical SupportAgilent is seeking a skilled Technical Support professional to join our team. As a Technical Support specialist, you will play a critical role in providing high-level technical application support related to our Agilent's solutions.Key Responsibilities:Provide remote troubleshooting on instrument hardware, software, consumables,...

  • Technical Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    About the RoleAgilent is seeking a skilled scientist to provide high-level technical support for our Genomics portfolio, including instrument and application support for Automated Electrophoresis, qPCR, Microarray, and NGS.Key ResponsibilitiesProvide technical application support related to Agilent's solutionsRemote troubleshooting on instrument hardware,...

  • Technical Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    About the RoleAgilent is seeking a skilled scientist to provide high-level technical support for our Genomics portfolio, including instrument and application support for Automated Electrophoresis, qPCR, Microarray, and NGS.Key ResponsibilitiesProvide technical application support related to Agilent's solutionsRemote troubleshooting on instrument hardware,...

  • Technical Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    About the RoleAgilent is seeking a skilled scientist to provide high-level technical support for our Genomics portfolio, including instrument and application support for Automated Electrophoresis, qPCR, Microarray, and NGS.Key ResponsibilitiesProvide technical application support related to Agilent's solutionsRemote troubleshooting on instrument hardware,...

  • Technical Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    About the RoleAgilent is seeking a skilled scientist to provide technical support for our Genomics portfolio, including instrument and application support for Automated Electrophoresis, qPCR, Microarray, and NGS.Key ResponsibilitiesProvide high-level technical application support related to Agilent's solutionsRemote troubleshooting on instrument hardware,...

  • Technical Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    About the RoleAgilent is seeking a skilled scientist to provide technical support for our Genomics portfolio, including instrument and application support for Automated Electrophoresis, qPCR, Microarray, and NGS.Key ResponsibilitiesProvide high-level technical application support related to Agilent's solutionsRemote troubleshooting on instrument hardware,...

  • Genomics Technical Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom Agilent Full time

    Position Overview At Agilent, we are committed to fostering innovations that enhance the quality of life. Our organization provides laboratories across life sciences, diagnostics, and applied markets with a comprehensive range of instruments, services, consumables, applications, and expertise. We empower our clients to uncover the insights they need to...

  • 1st Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and incidents.Key...

  • 1st Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key...

  • First Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key...

  • First Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key...

  • 1st Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key...

  • 1st Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key...

  • First Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerAbout the Role:We are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and...

  • First Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: 1st Line EngineerAbout the Role:We are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and...

  • 1st Line Technical Support Specialist

    4 weeks ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, resolving IT-related incidents and service requests in a timely and efficient manner.Key ResponsibilitiesProvide first-level...

  • 1st Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key ResponsibilitiesProvide...

  • 1st Line Technical Support Specialist

    1 month ago

    Cheadle, Staffordshire, United Kingdom Together Full time

    About the RoleWe are seeking a highly skilled and motivated 1st Line Engineer to join our team at Together. As a key member of our IT department, you will be responsible for providing first-level technical support to our colleagues, ensuring that they receive prompt and effective assistance with their IT-related queries and issues.Key ResponsibilitiesProvide...

  • AV Support Specialist

    2 months ago

    Cheadle, Staffordshire, United Kingdom aps Events and Media Full time

    About the RoleWe are seeking a highly skilled and motivated Junior AV Technician to join our technical team at aps Events and Media. As a key member of our team, you will play a crucial role in supporting the delivery of live, virtual, and hybrid events.Key ResponsibilitiesAssist in the management of event and in-house AV equipment, including kit prep,...