Customer Experience Ambassador

6 days ago


Cheltenham, Gloucestershire, United Kingdom Listers Full time £12

Job Overview

We are seeking an experienced and articulate individual to take on the role of Showroom Host at our Toyota Dealership in Cheltenham. This position requires a polished and well-presented individual who can provide exceptional customer service and create a positive first impression of our business.

Key Responsibilities

  • Meeting and greeting visitors to the dealership, introducing customers to the relevant staff.
  • Receiving inbound telephone calls and directing them onto the appropriate department.
  • Supporting departments with customer events and promotions.
  • Performing some ad-hoc administrative duties.

About You

  • You will be confident in working in a customer-facing role, with a proven track record of providing excellent customer journeys in previous roles.
  • You will be able to meet new people on a daily basis and build a quick rapport to drive a great first impression.
  • You will have a confident and customer-orientated approach to your role.
  • You will have a strong desire to provide the best customer service possible for the first impression of our dealership.

What We Offer

  • 25 days holiday plus bank holidays.
  • Company Pension.
  • Wellness Programme.
  • Sick Pay.
  • Group life insurance.
  • Staff discount on car servicing.
  • Listers Benefits discounts on retailers, restaurants, cinemas & holidays.
  • Long service and loyalty incentives.
  • Staff referral scheme.
  • In-house, manufacturer & professional qualifications.
  • Free Parking / On-site Parking.
  • Company Events.

About Listers

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. With a team of over 2,500 employees, we support our staff in all areas of the business, whatever their aspirations may be. We represent some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.



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