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Medical Director

1 month ago

Glasgow, Glasgow City, United Kingdom NHS 24 Full time

NHS 24 is seeking two experienced medical leaders to provide professional clinical leadership and expertise in Primary Care to its full range of services.

The successful candidates will require strong professional leadership and excellent collaboration skills to support the development and implementation of safe and effective clinical models and new ways of working with health and social care across Scotland.

Responsibilities will include providing medical expertise across a spectrum of clinical care underpinned by a broad and in-depth knowledge of primary care, liaison with territorial and other national Health Boards, digital healthcare, and supporting a dynamic response to major incidents.

  • Do you have extensive experience in delivering General Practice Services, including Out of Hours?
  • Are you an autonomous practitioner able to exercise competent, safe, and effective medical judgment in difficult and complex situations?
  • Are you a strong leader with influencing and change management skills and a track record of leading teams in collaboration with different disciplines and organisations?

There are two available positions: 1 x 32 hours (8 sessions per week) and 1 x 16 hours (4 sessions per week).

About NHS 24

NHS 24 is a National Health Board established to provide a 24-hour service providing clinical assessment and referral, health advice, and information by telephone to the people of Scotland through a network of contact centres and digitally through NHS Inform, NHS 24 online, and other channels.

NHS 24 plays a key role within the NHS system, acting as a customer/patient gateway to the NHS in Scotland. It also supports and facilitates the development of other digitally enabled services on an ongoing basis, recognising the changing health and care needs of the people of Scotland.

Key Responsibilities

  • Clinical leadership and expertise to the NHS 24 111 service, Scheduled Care & Digitally delivered services delivered across 24 hours.
  • Influence the development and implementation of safe and effective clinical models and new ways of working with health and social care across Scotland.
  • Medical expertise across the spectrum of clinical care underpinned by a broad and in-depth knowledge of primary care, and health and social care at the interface of community and hospital care.
  • Current medical expertise interfacing with lead clinicians and stakeholders across Scotland, in health and social care settings.
  • Medical expertise to support the governance of clinical content that will be used across all NHS 24 clinical services and channels.
  • Digital knowledge to support development and delivery of NHS 24 input to the health and social care delivery strategy.
  • Support for the development of learning across the skillsets, bringing expertise in decision-making skills for clinical and non-clinical colleagues.
  • To promote innovation and champion the development of a data-enabled culture that drives continuous improvement across NHS 24.
  • To provide expert clinical oversight to the design and development of digitally enabled change programme strategies, plans, and activity.
  • Be expected to support diverse aspects of clinical activity, which will include equality of access, public health, and wellbeing, quality management, audit, research, development, and innovation.
  • Strive to facilitate others' contributions and to share leadership, nurturing capability and continuing development of oneself and others in areas of practice.
  • Represent the organisation at appropriate local, regional, and national meetings.

The successful candidate will have:

  • Membership of Royal College of General Practitioners
  • Actively practicing healthcare professional with degree qualification and current registration with GMC
  • Extensive experience in delivering general practice services, including OOH care
  • Strong leadership, influencing, and change management skills, with a track record of leading people and teams across different disciplines and organisations
  • Active involvement in major informatics intervention (such as deployment of an Electronic Patient Record system) to improve care quality within the last three years
  • Experience in delivery of written papers and proposals at Executive Management Team and Board Level
  • Demonstrable experience of working with clinical and corporate colleagues in different teams or parts of an organisation
  • Demonstrable achievement in a clinical leadership or management role in a relevant health or social care environment
  • Knowledge and understanding of transformation and change theory in practice
  • Demonstrable knowledge and understanding of delivering public health objectives