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IT Support Specialist

2 months ago


Inverness, Highland, United Kingdom Cathcart Technology Full time
Job Title: IT Support Engineer

We are seeking an experienced IT Support Engineer to join our team at Cathcart Technology in Inverness. The successful candidate will be responsible for providing technical support to our staff and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide 1st - 3rd line support to end users on-site, remotely, and by telephone.
  • Assist with hardware and software support, troubleshooting desktop, server, and network issues.
  • Carry out occasional project work, such as upgrades or migrations.
Requirements:
  • Commercial experience in an IT Support environment with exposure to Windows, Office, and desktop software and hardware.
  • Working knowledge of Windows System Administration (Windows Server 2022, Windows 10/11).
  • Networking hardware administration (Cisco/Meraki & HP ProCurve).
  • Working with VoIP (Mitel).
  • Hardware maintenance (Dell - Servers/Desktops, HP/Lexmark - Printers).
What We Offer:
  • A competitive salary of £25k - £30k, dependent on experience.
  • Opportunities for upskilling and professional development.
  • A contributory pension scheme.
  • Industry-leading discounts on car purchases.
  • A range of health and well-being support programmes.