Home Improvement Support Associate

1 week ago


Nantwich, Cheshire East, United Kingdom Equals One Ltd Full time
About the Role

As a key member of our team, you will be responsible for delivering exceptional customer experiences and supporting our customers in achieving their home improvement goals.

You will work closely with our sales team to ensure seamless customer interactions and provide expert guidance on our product offerings.

Responsibilities:

  • Provide exceptional customer service: Respond to customer inquiries, resolve issues promptly, and exceed customer expectations.
  • Support sales teams: Collaborate with sales staff to identify customer needs, offer solutions, and drive sales growth.
  • Manage showroom operations: Ensure the showroom is well-maintained, organized, and welcoming to customers.

Requirements:

We are seeking someone who is passionate about customer service and has strong organisational skills. Ideal candidates will have previous experience in reception or customer service roles and possess excellent administrative and organisational abilities.

Working Hours:

This part-time role offers flexibility, but please note that weekends and Bank Holidays are essential working days. The showroom is open Monday to Friday from 9:00 am to 5:30 pm, Saturday and Sunday from 10:00 am to 4:00 pm.

Estimated Salary: £25,000 - £30,000 per annum, depending on experience.



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