Current jobs related to Senior Service Delivery Manager - Hatfield, Hertfordshire - Computacenter
-
Senior Service Delivery Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAt Computacenter, we are seeking a skilled Service Delivery Manager to ensure the seamless delivery of various service streams to both internal business partners and external customers. This role requires a strong analytical mindset, with the ability to analyze, improve, and develop processes and procedures to enable highly reliable and...
-
Senior Delivery Manager
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAt Computacenter, we are seeking a skilled Service Delivery Manager to ensure the seamless delivery of various service streams. As a key member of our team, you will analyze, improve, and develop processes and procedures to enable highly reliable and efficient operations and quality of service.Key ResponsibilitiesMaintain high performance...
-
Senior Delivery Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAt Computacenter, we are seeking a skilled Service Delivery Manager to ensure the seamless delivery of various service streams to both internal business partners and external customers. This role requires a strong analytical mindset, excellent communication skills, and the ability to drive process improvements.Key ResponsibilitiesMaintain high...
-
Service Delivery Architect, Lifecycle Services
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the roleAs a Senior Service Architect, Lifecycle Services at Computacenter, you will be a subject matter expert in lifecycle and supporting services, enabling technologies, and tooling. You will apply your experience and knowledge of services elements, delivery methodologies, supporting and enabling technologies, risks, and dependencies to create...
-
Digital Service Delivery Manager
1 day ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout UsMitsubishi Electric is a leading global innovator in the field of electrical and electronics technology. Our commitment to continuous innovation and creativity has enabled us to make significant contributions to society.As an ambassador for Mitsubishi Electric, you will be responsible for delivering our broader vision and strategy through day-to-day...
-
IT Service Delivery Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full timeIn this role at Computacenter AG & Co. oHG, you will be the key point of contact for clients, ensuring that our services are delivered on-time and within budget. Your task will be to coordinate with colleagues across the organization to guarantee client satisfaction and loyalty.The role involves direct communication with clients, resolving any issues that...
-
Senior Service Architect, Lifecycle Services
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the roleSenior Service Architect, Lifecycle Services is a subject matter expert in lifecycle and supporting services enabling technologies and tooling. This role is responsible for creating lifecycle services solutions by applying experience and knowledge of services elements, delivery methodologies, supporting and enabling technologies, risks, and...
-
Senior Service Architect for Lifecycle Services
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAs a Senior Service Architect for Lifecycle Services at Computacenter, you will be a subject matter expert in all areas of lifecycle and supporting services enabling technologies and tooling. You will apply your experience and knowledge of services elements, delivery methodologies, supporting and enabling technologies, risks, and dependencies...
-
Senior Service Architect for Lifecycle Services
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAs a Senior Service Architect for Lifecycle Services at Computacenter, you will be a subject matter expert in all areas of lifecycle and supporting services enabling technologies and tooling. You will apply your experience and knowledge of services elements, delivery methodologies, supporting and enabling technologies, risks, and dependencies...
-
Senior Multidrop Delivery Associate
2 weeks ago
Hatfield, Hertfordshire, United Kingdom ProLink Transport Full timeJob Summary:ProLink Transport seeks an experienced multidrop delivery driver for a permanent position. This role involves delivering parcels to a set of regular postcodes using a minimum-sized MWB van, such as a low loader or luton van.Key Responsibilities:• Plan and sort your own delivery route efficiently.• Deliver packages to 80+ locations daily,...
-
Senior Software Engineer
3 weeks ago
Hatfield, Hertfordshire, United Kingdom First Call Contract Services Full timeJob Title: Senior Software Engineer - Cloud ServicesOur company is seeking a talented Senior Software Engineer to join our cloud services team. As a key member of our team, you will be responsible for designing, developing, and deploying cloud-based applications.Key Responsibilities:Design and develop cloud-based applications using leading...
-
Senior Lifecycle Services Solution Developer
5 days ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full timeAbout the RoleAs a Senior Service Architect, Lifecycle Services at Computacenter, you will be a subject matter expert in lifecycle and supporting services enabling technologies and tooling. This includes device lifecycle management, DaaS, device configuration, disposal services, break/fix, field and dispatch within an ITIL framework.You will holistically...
-
Senior Hardware Development Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Advance TRS Careers Full timeRole OverviewAs a Senior Hardware Development Manager at Advance TRS Careers, you will be responsible for leading the development, design, introduction, and delivery of control centre products into the UK market.Key ResponsibilitiesManage work packages to ensure timely and budget-friendly deliveryProvide guidance and mentorship to team members, including...
-
Senior Finance Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Ocado Group Full timeAbout the RoleWe are seeking a dynamic and experienced Senior Finance Manager to shape and deliver our transformation roadmap. This is a unique opportunity for a forward-thinking leader to make a tangible impact on the operation of our finance function and contribute to the value we deliver to our clients.Key ResponsibilitiesEnd-to-end delivery of key...
-
Senior Water Framework Manager
7 days ago
Hatfield, Hertfordshire, United Kingdom Danny Sullivan Group Ltd Full timeThe Danny Sullivan Group Ltd is currently seeking an experienced Senior Water Framework Manager to lead the delivery of mains renewal and trunk mains projects for a leading utilities contractor.This role provides an exceptional opportunity for career progression and growth, with guaranteed work on a large-scale water framework for the next 3-5 years. The...
-
Senior Installation Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Ocado Group Full timeAbout the RoleOcado Logistics is seeking a highly skilled Senior Installation Manager to lead the implementation of Grid Structures and Mechanical Handling Equipment (MHE) in our partner's automated facilities. As a key member of our Project Delivery Talent Pool, you will be responsible for managing the installation process, ensuring timely and...
-
Senior Installation Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Ocado Group Full timeAbout the RoleOcado Logistics is seeking a skilled Senior Installation Manager to lead the implementation of Grid Structures and Mechanical Handling Equipment (MHE) in our partner warehouses across the globe. As a key member of our Project Delivery Talent Pool, you will be responsible for managing installation work, improving processes and methods, and...
-
Senior Hardware Development Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Advance TRS Full timeRole OverviewAs a Senior Hardware Development Manager at Advance TRS, you will be responsible for leading the development, design, introduction, and delivery of control centre products into the UK market. This is a fantastic opportunity to leverage your expertise in hardware engineering and management to drive innovation and growth within our company.Key...
-
Smart Metering Programme Delivery Manager
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeJob Title: Smart Metering Programme Delivery ManagerThe Smart Metering project at Affinity Water is a pivotal initiative that aims to maximise benefits for customers, the environment, and the business. This key role within the Smart Metering team is responsible for ensuring effective execution and achievement of objectives. The postholder will report to the...
-
Smart Metering Programme Delivery Manager
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeThe Smart Metering Programme is a key initiative for Affinity Water, aiming to maximize benefits for customers, the environment, and the business from smart meter installations. As a Programme Delivery Manager, you will oversee operational delivery aspects, ensuring effective execution and achievement of objectives.Reporting to the Head of Smart Metering,...
Senior Service Delivery Manager
1 month ago
About the Role
As a Service Delivery Manager at Computacenter, you will play a crucial role in ensuring the seamless delivery of various service streams to both internal business partners and external customers. Your primary responsibility will be to analyze, improve, and develop processes and procedures to enable highly reliable and efficient operations and quality of service.
Key Responsibilities
- Maintain high performance levels for service-related processes and implement improvement activities wherever necessary.
- Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.
- Ensure that systems, procedures, and methodologies are in place to support outstanding service delivery.
- Take accountability for service delivery performance, meet customer expectations, and drive future demand.
- Collaborate across multiple teams to drive efficiencies both up and down stream within the lifecycle of a project.
- Provide and present accurate and regular reports on performance of the service delivery.
Requirements
- Bachelor's degree or equivalent job experience.
- 5 years of experience working within a project management practice.
- Operational ability in a diverse, large-scale environment.
- Knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
- Experience with Microsoft Office Suite.
- Legal authorization to work in the United States.
Bonus Points
- Experience with Smartsheets.
- Experience with ServiceNow.
What You Can Expect
At Computacenter, we offer a rewarding career with competitive compensation plans, long-term career opportunities, and an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
