Senior Service Architect for Lifecycle Services

4 weeks ago


Hatfield, Hertfordshire, United Kingdom Computacenter Full time

About the Role

As a Senior Service Architect for Lifecycle Services at Computacenter, you will be a subject matter expert in all areas of lifecycle and supporting services enabling technologies and tooling. You will apply your experience and knowledge of services elements, delivery methodologies, supporting and enabling technologies, risks, and dependencies to create lifecycle services solutions. You will work collaboratively with the services pre-sales team to develop solutions and designs that meet customer requirements.

Key Responsibilities

  • Assess and clarify customer requirements as part of services pursuits.
  • Map customer requirements against Computacenter existing capabilities and service offerings.
  • Develop innovative and cost-efficient end-to-end solutions and service designs for the expertise area.
  • Support the Lead Deal Architect and Sales Specialist in driving innovation and continuous improvement in the expertise area.
  • Ensure effective delivery of assignments using Computacenter's best practice methodologies and tools.

Requirements

  • Detailed knowledge in the area of lifecycle and supporting services and enabling technologies and tooling.
  • Good knowledge of cross-functional services (governance, service management, ITIL, etc.).
  • 5+ years' experience working in a similar role.
  • Excellent commercial and customer-facing capability in a business-focused IT environment.

What You Can Expect

At Computacenter, you can expect a rewarding career with competitive compensation plans and long-term career opportunities. We provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.



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