Dynamic Spa Manager
4 weeks ago
The Landmark London is a renowned hotel and spa establishment situated in the heart of London, offering an exceptional guest experience. Our team is dedicated to delivering memorable moments and five-star service to our guests.
Salary
We offer a competitive salary + service charge, estimated at around £35,000 per annum, plus additional benefits. This is a permanent position that comes with a comprehensive compensation package.
Job Description
As our ideal candidate, you will be responsible for managing the day-to-day operations of our SPA Department. Your key responsibilities will include:
- Ensuring seamless guest experiences and satisfaction ratings
- Managing staff performance and providing guidance
- Maintaining high standards of cleanliness and organization
You will work closely with our management team to drive business growth and improve operational efficiency.
Required Skills and Qualifications
To succeed in this role, you will require:
- A proven track record in hospitality or a related field
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
Candidates must have a strong passion for delivering exceptional customer service and possess excellent problem-solving skills.
Benefits
As a valued member of our team, you will enjoy a range of benefits including:
- Competitive salary + service charge
- 28 days paid holiday (increasing with service)
- Free meals
- Pension scheme with company contributions
- 50% discount on all restaurant dining
- Season ticket loan
- Recommend a Friend incentive
- 24/7 online GP and mental health support
- Bike to work scheme
- Uniforms provided and laundered complimentary
- Apprentice programmes
- Employee Assistance Programme
- Employee recognition schemes
Others
We are committed to continuously improving our business and supporting our employees' personal and professional development. As an Assistant SPA Manager, you will have access to tailored development plans, world-class management development programmes, and opportunities to contribute to our taskforces.
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