
Spa Reception Team Member
21 hours ago
One Spa at Sheraton Grand Hotel & Spa, Edinburgh is a luxurious oasis in the heart of the city. Our state-of-the-art facilities and expert therapists offer a wide range of treatments and services designed to rejuvenate and relax the body and mind. Whether you're looking to unwind after a long day or simply want to treat yourself to some me-time, our spa is the perfect destination.
As a Spa Receptionist, you will have the opportunity to work with our talented team of therapists and staff to deliver exceptional guest experiences. You will be responsible for managing bookings, scheduling treatments, and maintaining accurate records, while also providing top-notch customer service to our guests.
We are looking for an individual who is passionate about delivering outstanding customer service, has excellent communication skills, and is able to work effectively in a fast-paced environment. If you are a motivated and enthusiastic team player who is excited about working in a luxury spa setting, we would love to hear from you
Key Responsibilities:
- Deliver exceptional guest service, ensuring a warm and welcoming experience for all visitors
- Manage bookings, scheduling treatments, and maintaining accurate records
- Drive revenue growth through effective sales strategies, including upselling and cross-selling opportunities
- Maintain a high level of product knowledge, staying up-to-date on spa offerings and promotions
- Work effectively as part of a team, providing support and assistance as needed
About the Location
Edinburgh is a vibrant and culturally rich city, offering a unique blend of history, culture, and entertainment. From the stunning architecture of the Royal Mile to the picturesque Princes Street Gardens, there's always something new to explore. As a member of our team, you'll enjoy access to a range of local attractions and amenities, making it easy to get out and enjoy the city when you're not working.
What We Offer
As a member of our team, you can expect a competitive salary, along with a range of benefits and perks. These include:
- A salary of approximately £18,000-£22,000 per annum, depending on experience
- Discounted hotel rates for yourself and your family
- A 20% food and beverage discount in Marriott hotels
- Complimentary meal on duty
- Laundry of your uniform
- Ongoing training and development opportunities
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