Event Experience Manager
5 days ago
About the Role
We are seeking a highly skilled Event Experience Manager to join our team at Butlin's. As an Entertainment Development Director, you will play a key role in developing and executing large-scale events for up to 6000 guests.
The successful candidate will have experience in leading creative development and/or operational planning for music-based events. You will be responsible for building relationships with promoters, talent managers, and booking agents to drive current and future events.
You will work closely with various business areas, including marketing, proposition, F&B, H&S, and finance to ensure seamless execution of events. Your finger on the pulse of industry trends and marketplace developments will be essential in driving innovation and improvement.
In this unique opportunity, you will lead the way in monitoring NPS and feedback from breaks to inform improvements and evolution of experiences and operations. Extensive resort travel and working weekends may be required.
Key Responsibilities:
- Develop and execute event concepts and plans
- Build and maintain relationships with external stakeholders
- Liaise with internal teams to ensure smooth event delivery
- Monitor and act on guest feedback to improve experiences
Requirements:
- Experience in event management or related field
- Strong understanding of safe operating practices
- Excellent communication and project management skills
Salary Estimate: £60,000 - £80,000 per annum, dependent on experience.
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